Tips and advice

Control smart doorbells with multiple users (Nest, Ring, EZVIZ)

It is possible to operate smart doorbells with multiple users. In this article we explain how to add other accounts. There is one general act for complete access, but the other possibilities may differ slightly per brand.

If you have a smart doorbell next to or on the front door, then chances are you manage it with at least one other person . Sometimes you want everyone in the household or people outside your family to have access to the notifications and the livestream. You can arrange this in two different ways. In this article we first look at the general action you have to take to give full access and equal rights, but you can also choose to have people with slightly less rights manage the doorbell.

Smart doorbells that we have tested

On Smarthome Magazine we have looked at some smart doorbells in the past. Although they come in different shapes and sizes and offer different possibilities, it is true that some things of course match.

  • Ring Video Doorbell 2
    The Ring Video Doorbell 2 is a smart doorbell with built-in camera. The second generation camera for the front door is now equipped with a 1080p resolution, while its predecessor has a 720p version. The camera also has an angle of 160 degrees and there is a motion sensor that can give notifications. In addition, an improved evening mode is available and consumers are able to change the face (black or silver gray). Inside there is a battery that can be charged with micro-usb and can even be replaced.
  • Nest Hello
    The Nest Hello is simply a smart doorbell and can also stream images in high definition to your smartphone and is able to send and receive audio. The Hello can watch around 160 degrees from your front door and with that also packets on the ground or very long visitors standing in front of the door. The camera of the Hello can handle high dynamic range, just like the Nest Cam IQ models, so that it can adapt to changes in the light. The viewing angle can be adjusted to the unique situation of your front door. The Hello uses Google's facial recognition technology, which we also see on the Nest cameras
  • EZVIZ DP1 Smart Doorbell
    EZVIZ delivers the EZVIZ DP1 Smart Doorbell completely with all kinds of screws and suspension material. Of course you will also find the camera and the touchscreen in the box, as well as a handy booklet that basically describes the installation steps. The camera is a round monster with a flat back, so that it takes place right on the door. A small cylinder is attached to the camera with a cable attached to it, so that it can be connected to the touchscreen on the inside via the viewing hole in the door.

Accounts sharing smart doorbells

When you trust someone completely, you can simply share your main account set for the smart doorbell. Anyone to whom you give your details will of course need the app from the doorbell maker. The only thing you have to do then is to share your log-in data (otherwise you can still enter the data yourself on someone else's smartphone) and have the other person log in. Then anyone with that data can do everything, change everything and see everything – be aware of that.

For all smart doorbells, there is also an option to invite someone through an e-mail address. This always happens in the app of the bell. Within the institutions there is often somewhere the heading 'Users' or 'Users' and otherwise you can arrange something like that by tapping a + icon. When you have done so, you enter the e-mail address of the person in question and the other person must confirm his address. Usually you can still set a role for those, if you prefer not to have someone full access to the bell.

Then you are talking about a shared account. Someone who shares an account is in this case not the administrator of the smart doorbell and therefore does not have to have the same rights. In many cases this means that such a user can not change the system or account settings, but can see who is at the door. Very handy, of course, and exactly what you want to achieve by sharing your smart doorbell. This is not possible with every doorbell, but for example with the doorbells with the brand Ring this can be set.

Problems that can occur

When using multiple profiles, problems may arise . Usually these problems are related to notifications that do not arrive at everyone. This can have several causes. So it may be that the WiFi connection between the router and the doorbell is not stable. Or it is the connection between the phone and the router. In all cases you have to make sure that the router is in a central location, so that all devices can make optimal use of it. This way you can prevent a lot of problems.

There may also be a problem on the telephone itself, and that then concerns the permissions that you have given. In a extended article on Tablets Magazine you can read more about this. In short: you give applications permission to send notifications and the like. They are set as 'on' by default, but it is possible that a bug or other problem has caused them to be completely shut down or that only specific notifications will pass through. Always check the app in question.

You can check the settings by going to Settings on your phone and looking up the application menu. You will then see a list of apps. Look for the app from Ring, Ezviz or Nest (or an app from another brand) and check what's under the heading 'notifications' or 'notifications'. Does not state that they are on, then something else is going on. Open the menu of the notifications for a while, so you can be sure that everything is set up correctly. That does not take more than a few seconds.

Read more?

If you want to read more about security cameras or about safety and security in general, check out our extended news archive . We have also written a large number of tips and reviews where you can click through.

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